케냐의 전자정부 프로젝트 핵심 성공 및 실패 요인
* 본 문서는 배포용으로 복사 및 편집이 불가합니다.
서지정보
ㆍ발행기관 : 한국산업경영시스템학회
ㆍ수록지정보 : 산업경영시스템학회지 / 39권 / 2호
ㆍ저자명 : Francis O K Wamoto, Gee-Hyun Hwang
ㆍ저자명 : Francis O K Wamoto, Gee-Hyun Hwang
목차
1. Introduction2. ICT Environment in Kenya
3. Success/Failure Factors ofe-Government in Kenya
4. Research Model and Survey Instrument
5. Data Collection and Analysis
5.1 Data Collection
5.2 Confirmatory Factor Analysis
5.3 Convergent Validity and Composite Reliability
6. Enablers and Constraints Factorsin e-Government Implementation
7. Conclusion and Discussions
References
영어 초록
Use of ICT in Government has ability to improve service delivery to its citizens, and yet many developing countries have lagged behind in the implementation of e-Government. Many e-Government initiatives also failed to achieve their objectives in developing countries. This paper therefore aims to identify critical failure or success factors in Kenya, using Heeks’ Factor Model. A survey questionnaire was developed and data were collected and analyzed from officials and interested citizens. The analysis results enabled to highlight seven specific success and failure factors, and their constituent elements in Kenya. The Kenyan overall e-Government implementation score belongs to the Zone of Improvement (3.52 of total 5.0), which means partial success or failure. The enablers of e-Government projects are good strategy formulation, and internal and external drive, whereas main failures of e-Government are weak ICT infrastructure. The areas for improvement are project management, design, competencies and funding. Data analysis highlights both strengths and weaknesses for each factor or variable. In particular, Kenyan government excels at the drive for change by top to bottom government officers as well as external stakeholders, while the government officers who are using e-Government are satisfied with the availability of vision, strategy and plan of e-Government implementation. Both technologies and e-transactions laws were the worst of all the variables in e-Government implementation. Two areas should be improved using immediate corrective action. In-depth study reveals that government officers and citizens can’t fully use their laptop and mobile devices due to the lack of both ICT network and its operating technology, and legal system associated with the transaction of business information. Finally, the study ends up with recommendations for policy makers to shape the future of e-Government system in both developing and developed countries.참고 자료
없음"산업경영시스템학회지"의 다른 논문
- 중소기업에 적용된 ERP 서비스에서의 서비스 품질과 시스템 수용 및 상관성에 관한 연구11페이지
- QFD 최적화에서 퍼지 넘버의 이용12페이지
- 시스템 결함 분석을 위한 이벤트 로그 연관성에 관한 연구9페이지
- 원자력 통합안전경영시스템을 이용한 요르단연구로사업의 문서관리6페이지
- 지역거점물류센터 입지선정에 관한 연구 : 아시아 지역 허브 공항을 중심으로10페이지
- 효율적인 유전 알고리즘을 활용한 요격미사일 할당 및 교전 일정계획의 최적화15페이지
- 타액-알파아밀라제를 이용한 병원간호사의 직무스트레스 측정6페이지
- 측정 프로세스의 변동 요인 조사 방법 개발10페이지
- DEA모형을 활용한 나노기술 분야 국가 R&D 과제의 효율성 분석8페이지
- 빅데이터 역량 평가를 위한 참조모델 및 수준진단시스템 개발10페이지