영문 컴플레인 레터 작성법
- 최초 등록일
- 2010.10.24
- 최종 저작일
- 2009.11
- 1페이지/
MS 워드
- 가격 1,000원
소개글
영어로 컴플레인 레터를 작성하는 방법을 간단히 설명한 자료입니다.
호주 어학교에서 만들었던 자료입니다.
목차
How to Write a Complaint Letter
Sample Complaint Letter
본문내용
How to Write a Complaint Letter
• Include your name, address, and home and work phone numbers.
• Type your letter if possible. If it is handwritten, make sure it is neat and easy to read.
• Make your letter brief and to the point. Include all important facts about your purchase, including the date and place where you made the purchase and any information you can give about the product or service such as serial or model numbers or specific type of service.
• State exactly what you want done about the problem and how long you are willing to wait to get it resolved. Be reasonable.
• Include all documents regarding your problem. Be sure to send COPIES, not originals.
• Avoid writing an angry, sarcastic, or threatening letter. The person reading your letter probably was not responsible for your problem but may be very helpful in resolving it.
• Keep a copy of the letter for your records.
참고 자료
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