Case - Same Accident, Different Perceptions

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조직행동론 사례 Case - Same Accident, Different Perceptions 번역 및 문제풀이 입니다. A급 레폿입니다.

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Case - Same Accident, Different Perceptions

1. Why are the two reports submitted by Jennifer and Mike so different? Did Jennifer and Mike have different perceptions of the same incident?

2.What additional information would you need if you were in Aaron Moore`s position? How can he clarify his own perception of the incident?

3. Given the information presented above, how would you recommend resolving this problem?

4. can transportation director Jennifer Tye use impressing management? What strategy would she use if her recommendation is accepted? If her recommendation is overruled?

본문내용

According to the police report, on July 9 at 1:27 P.M, bus number 3763 was involved in a minor noninjury accident. Upon arriving at the scene of the accident, police were unable to locate the driver of the bus. Since the bus was barely drivable, the passengers were transferred to a backup bus, and the damaged bus was returned to the city bus garage for repair.
경찰 조서에 의하면 7월 9일 오후 1시27분경 3763번 버스는 부상자가 없는 작은 사고에 연루되었다. 사고 현장에 도착했을 때, 경찰은 버스 운전자를 찾을 수 없었다. 버스가 운전할 만한 상태가 아니었기 때문에, 승객들을 예비버스에 태우고, 손상된 버스는 수리를 위해 도시의 버스 정비소로 보냈다.

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1. Why are the two reports submitted by Jennifer and Mike so different? Did Jennifer and Mike have different perceptions of the same incident?

1. 왜 Jennifer와 Mike에 의해 제출된 두 개의 보고서가 전혀 달랐는가? Jennifer와 Mike는 같은 사고에 대해 다른 견해들을 가지고 있었는가?

답변: Jennifer의 보고서를 보고 알 수 있는 것은 Jennifer가 최근 Mike의 행동 변화에 대해 못마땅하게 생각하고 있다는 것입니다 ..........

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